privacy policy

Last Updated: March 17, 2026

This Privacy Policy explains how The Drawing Matrix, operated by ROBIN LAURENCE MITCHELL sole proprietorship (“we,” “us,” or “our”), collects, uses, discloses, stores, and protects personal information through our website, downloadable application, and related services (collectively, the “Services”).

Our Services include a downloadable drawing education application. The application is free to download. Courses 1 and 2 are available at no charge. A paid license is required to unlock Courses 3 through 6.

This Privacy Policy applies only to information collected by us through our Services. It does not apply to third-party websites, payment processors, platforms, or services that may be linked to or used in connection with our Services.

acceptance and updates

By using our Services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with this Privacy Policy, do not use the Services.

We may update this Privacy Policy from time to time. When we do, we will post the revised version here and update the “Last Updated” date. Where required by law, we will provide additional notice.

what information we collect

We may collect information you provide directly, information collected automatically through the website or app, and information we receive from service providers involved in payment, licensing, security, and support.

1. information you provide to us

We may collect personal information you provide, including:

2. licensing and device-related information

To issue, activate, validate, administer, protect, and enforce licenses, we may collect or generate information such as:

We collect this information to operate the license system, reduce fraud, investigate misuse, respond to support issues, and protect the integrity of paid course unlocks.

3. payment information

Payments may be processed by a third-party payment processor such as Paypal. We do not store full payment card numbers on our own systems. Payment information submitted for a purchase is collected and processed directly by the payment processor under that provider’s own terms and privacy practices.

4. website and technical information

When you use our website, we may automatically collect certain technical information, such as:

5. cookies and similar technologies

Our website may use cookies or similar technologies to support core website functions, remember preferences, improve performance, and understand basic usage. You may be able to adjust your browser settings to refuse cookies or alert you when cookies are being used. Some parts of the website may not function properly if cookies are disabled.

6. locally stored app data

The core app experience is designed to work offline after activation. Your lesson progress and certain usage data may be stored locally on your machine rather than on our servers.

If locally stored data is deleted, corrupted, or lost because of device damage, reinstallation, reset, or other system events, we may not be able to recover it unless you have your own backup.

how we use personal information

We may use personal information to:

Where permitted by law and where any required consent has been obtained, we may also use your information to send promotional or marketing communications.

how we disclose information

We do not sell your personal information.

We may disclose personal information in the following circumstances:

1. service providers

We may share information with third-party service providers who help us operate the Services, such as providers for:

These providers receive only the information reasonably necessary for their role.

2. business transactions

We may disclose information as part of a proposed or completed merger, acquisition, financing, reorganization, asset sale, or similar business transaction, subject to appropriate safeguards where required.

3. legal and protection purposes

We may disclose information where reasonably necessary to:

third-party services

Our Services may contain links to third-party websites or rely on third-party services. We are not responsible for the privacy practices of those third parties. Your use of those services is governed by their own policies and terms.

security

We use reasonable administrative, technical, and organizational safeguards to protect personal information under our control. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including licensing administration, support, legal compliance, dispute handling, fraud prevention, and recordkeeping.

Where applicable law requires longer retention, we will retain the information for that period.

your choices and rights

Subject to applicable law, you may request:

You may also withdraw consent in some circumstances, subject to legal or operational limits. If you withdraw consent to information necessary for licensing, activation, support, or fraud prevention, some Services may no longer be available to you.

To make a privacy request, contact us using the information in the “Contact Us” section below. We may need to verify your identity before responding.

international and cross-border processing

Our service providers may store or process personal information outside British Columbia or outside Canada, including in jurisdictions whose privacy laws may differ from those in your home jurisdiction. Where we use third-party providers, your information may be accessible to courts, law enforcement, or regulators in those jurisdictions, subject to applicable law.

children and minors

Our Services are intended for general audiences unless otherwise stated. We do not knowingly collect personal information from children in a manner not permitted by applicable law. If you believe a child has provided us with personal information improperly, please contact us and we will review the matter.

privacy contact

contact us

If you have questions about this Privacy Policy or want to request access to or correction of your personal information, contact: